terms & conditions

條款及細則

我們是Luxor Global Foodage Limited (下稱為「我們」、「本公司」 或 “Luxor”),且我們擁有及經營網站 www.luxor-hk.com (下稱為「本網站」或luxor-hk.com)。我們的網站透過互聯網(包括透過使用應用程式)提供線上購物模式,並提供一站式送貨服務(「服務」)。

閣下使用本網站前請仔細閱讀本條款。閣下使用本網站或其中任何部分,即代表閣下同意受下列條款及細則所約束。我們可能不時更新此條款以修訂本條款及細則。經修訂的條款將於公告日起生效。

 

  1. 註冊帳戶

1.1 閣下須於使用服務或作出訂購時先向我們登記。一經登記,即表示閣下聲明(而我們有權據此依賴有關聲明)閣下已年滿18歲或以上,並有構成具法律約束力合約的能力。

1.2 當登記時,閣下必須:

(i) 提供準確、完整及最新的登記資料;

(ii) 確保妥善保存個人使用者名稱及密碼

1.3 如閣下所登記的資料有任何更改,須立即通知我們以確保我們能夠有效地聯絡您。

 

  1. 訂購

2.1 當閣下作出訂購時,產品價格以訂購當日所示為準。閣下一旦提交訂單,則不得取消有關訂單,即使我們仍未接納或拒絕閣下的訂單。

2.2 本網站所有產品價格均以港幣計算。

2.3 系統會向閣下登記所用之電郵地址發送電郵以確認我們已收到閣下的訂單。該電郵並不等於我們就訂購之產品項目作出送貨承諾。

2.4 我們保留權利可全權酌情就任何理由不接納或取消訂單,包括但不限於:

(i) 閣下所訂購的產品並無足夠的存貨;

(ii) 未能就閣下的地區安排送貨;或

(iii) 閣下所訂購的一件或多件產品所標示的價格因人為或電腦錯誤或供應商所提供的定價資料錯誤而出錯。

 

  1. 付款

3.1 本公司接受支付寶香港、微信支付香港、轉數快、VISA卡、萬事達卡、美國運通信用卡,所有訂單將會以港幣結算。

3.2 我們使用第三方付款服務供應商(PayPal Express Checkout  Shopify Payments). 以進行網上交易。當閣下作出訂購時,閣下同意及接納,受其條款及細則所限,閣下的信用卡資料將會被付款服務供應商(PayPal Express Checkout 及 Shopify Payments)收集、處理及保留。閣下同意及接納,閣下單獨及獨自承擔閣下於進行信用卡交易時所招致或產生的任何損失,且我們於任何情況下均毋須承擔任何有關全部或部分損失。

3.3 我們不會收集或保留閣下的信用卡資料。如閣下選擇儲存閣下的信用卡資料作快速結賬,閣下同意及接納有關資料將獲第三方付款服務供應商加密及保留。

3.4 本公司保留權利於任何時間更改網上購物的付款方式而不作另行通知。

3.5 在本網站上展示的產品及價格僅供參考,以實際交易時的更改或變更為準。

 

4.送貨服務

4.1 滿HK$500即可享免費送貨服務到香港特別行政區內單一送貨地點:

訂單付款金額

*使用推廣碼後(如有)

運費計算

未滿HK$500

$55

滿HK$500

免運費

 

4.2 我們使用本地第三方物流公司配送,有關具體送貨安排需要根據實際情況(包括但不限於交通、物流等)而定,或未能作出預先通知。

4.3 送貨時段: 逢星期一至星期日 (公眾假期除外)上午九時至下午七時正,惟最終送貨時間由第三方物流公司跟客戶作實。

4.4送貨範圍

包括

不包括

香港島、九龍、新界區 (離島、東涌、馬灣及愉景灣除外)*。

  • 如沒有升降機/電梯不到的樓層,需每層另加HK$50地址:客戶若要求將貨品送遞到戶,請建立訂單時於「派送備註」中注明,Luxor保留收取上樓梯費用的權利而不作另行通知。
  • 如送貨地址為唐樓﹑鄉村或村屋:速遞員將致電閣下確認收貨地點;
  • 如第三方物流公司的貨車未能直達的地址:祇可於停車場或村口交收。
  1. 離島、東涌、馬灣、愉景灣、龍鼓灘、落馬洲、米埔、沙頭角、羅湖、粉嶺坪輋(包括打鼓嶺) 、鶴藪、文錦渡、大埔船灣(包括鹿頸)、大埔蓮澳、西貢北潭涌一帶(包括海下灣)、西貢榕樹澳、清水灣布袋澳、清水灣大廟、沙田上禾輋/下禾輋、沙田花心坑、觀音山、鯉魚門海傍道。
  2. 任何管制區域(機場﹑貨櫃碼頭﹑港口)、中央貨倉、酒店
    收貨部及禁止貨車進入之地區、
  3. 需要泊車進入之地區、
  4. 所有郊野公園範圍。

Luxor保留拒絕送貨至客戶所提供之送貨地址之權利,我們將聯絡客戶有關送貨安排。

 

4.5 當烈風訊號懸掛、紅色或黑色暴雨警告生效時或第三方物流公司判斷送貨並不安全的天氣情況下,送貨服務將會延期,我們將會聯絡閣下更改送貨日期。

4.6 我們會將閣下訂購的貨品透過我們的職員或第三方供應商送遞閣下所提供的送貨地址。當貨品送遞至閣下所提供的送貨地址,必須由閣下親自接收貨品(除閣下已向我們作出特別指示,可將送貨物品置於門外或大堂管理處(閣下須就該等送貨自行承擔送遞貨品在任何情況下導致遺失/品質異常之風險)的情況外)。倘閣下因任何原因而未能接收貨品,閣下同意及接受我們有權選擇向閣下收取額外費用或取消閣下訂購。

4.7 下單後,送貨地址或選擇之送貨時段如有任何變更,請即時通知我們,以便安排。我們會盡最大努力提高客戶的服務體驗質素,惟不能保證滿足所有指示。

4.8當閣下所購產品已送交閣下,閣下將成為貨品的擁有人。當貨品已送交閣下,閣下將自行承擔持有產品的風險而我們將無須為它們的損失或損壞負責。

 

  1. 退款及退貨

5.1 如閣下於收貨後發現產品出現以下情況,可向我們要求退貨及更換產品。惟所有退貨或更換要求必須在收貨後3個工作日內通知我們,並於指定時間內完成退貨手續:

(i) 產品已損壞 /包裝不完整

(ii) 出現品質問題

(iii) 遺漏或錯誤送遞產品

5.1.1 閣下必須就上述 (第5.1項) 要求提供證明以供核實,包括:

(i) 出示有效文件 / 證據證明有問題之產品於 luxor-hk.com購買; 及

(ii) 把有問題之產品的相片透過電郵 / 即時通訊軟件發送給我們作為證據

5.1.2 如閣下於收貨後發現產品出現以下情況,可向我們要求退貨及更換產品。惟所有退貨或更換要求必須在收貨後三( 3 )個工作日內通知我們,並所有上述 (第5.1項) 要求一經核實,我們會於七 ( 7 )個工作天內就相同產品安排退貨及更換。如果該產品沒有存貨,我們將會退回相等金額。

5.1.3 新鮮冷凍食品皆屬易腐壞性質,恕不提供退換貨服務。如果閣下的訂單因您提供的收件人地址不正確,或者我們按照條款和條件發貨而您拒絕收件,因我們無法確保貨品被退回之後的保存狀況時,恕無法提供退換貨,您將不會獲退款。如果由於地址不正確而導致延遲送貨,或者如果您沒有及時通知我們並無法在交貨日期取貨而導致食品產生腐壞等保存不當之耗損時,我們則不會作出補償。

5.1.4 所有退款將以相等金額退回至閣下的付款帳戶中。退款時間為約10-20個工作天。一旦提交申請,退款不能被取消。

 

  1. 擁有權

6.1 產品的所有風險在送貨時轉移予閣下,惟Luxor保留有關產品的擁有權直至已收到所有相關貨款。

 

  1. 不可抗力

7.1 倘若由於任何「不可抗力」的原因(包括由於火災、傷亡、意外、天災、自然災害、任何香港特別行政區政府或其任何機關的法律、命令、宣告、規例、要求或規定、罷工、勞資爭議、勞工短缺或技術工人短缺、產品或原材料短缺或缺乏供應、運輸延誤或任何其他在Luxor合理控制範圍以外的理由(不論是否與前述理由相似)),導致Luxor不能履行其在本網站下的責任,Luxor在該等妨礙的範圍内無須就此承擔責任。

 

  1. 免責聲明

8.1 我們並不聲明或保證進入我們的網站(包括使用手機應用程式或軟件)或其任何部份將不受阻擾、可靠或並無故障。

8.2 我們並不向閣下聲明或保證我們的網站或其任何內容將為準確、完整或可靠。

8.3 我們並不聲明或保證:

(i) 任何服務(不論是否由我們提供) 將以適當謹慎及技巧提供;或

(ii) 任何商品 (不論是否由我們提供) 將具備可商售品質或將適合任何用途(儘管已事先將該用途通知我們)。

8.4 閣下同意概無互聯網上的數據傳輸可保證為完全安全。儘管我們致力保護該資料,我們不保證且無法確保閣下傳輸給我們的資料的安全。閣下向我們傳輸任何資料須自行承擔風險。

8.5 於法例許可的範圍下,我們排除因以下原因對閣下的所有責任 (不論於合約、侵權或其他形式出現及不論是否因我們的疏忽):

(i) 就我們的網站(包括使用應用程式或軟件)或其中的任何資料或相關的任何技術性、事實、文本或印刷上的不準確、錯誤或遺漏;

(ii) 未能提供我們的網站(或其任何部份)、商品或服務;

(iii) 任何延遲提供,或未能提供或使商品或服務可取用,或任何對商品或服務的疏忽提供;

(iv) 任何商品不具備可商售品質或適合其預期用途;或

(v) 任何有關我們的網站、商品或服務的失實陳述。

8.6 除法例規定以外:

(i) 我們將不就任何間接或相應而生的損失、損害或費用向閣下負責,包括由任何閣下知會我們的問題而引起的利潤、業務或商譽的損失,及

(ii) 我們將無責任以賠償方式向閣下支付任何款項,除非於此等條款及細則有訂明。

8.7 閣下必須遵守及符合所有適用規例及法例,包括取得所有從我們的網站購買商品所需的海關、進口或其他許可。我們不就閣下購買的商品的出口或進口作任何陳述或承擔任何責任。

8.8 閣下同意此等限制就我們的網站性質而言均屬合理,尤其是由於當閣下透過我們的網站購買商品時,將每次與供應商訂立獨立的合約。

8.9 以上排除概不影響任何不可被排除的法定權利。然而,於該情況下,我們的責任(於法律許可下)將限於向閣下再供應服務或商品。

8.10 『根據香港法律,不得在業務過程中,向未成年人售賣或供應令人醺醉的酒類。』

9.保證

9.1 閣下承諾不會利用本網站作以下用途:

(i) 上載、刊登、以電子郵件發送、提供或以其他方式發送閣下無權(無論是所有權,合約權或托管權)傳輸的或非法、有害、威脅性、污蔑性、騷擾性、欺騙性、誹謗性或在其他方面令人反感的任何內容;

(ii) 透過使用任何服務傳輸虛假或偽造的內容來假冒任何人士或組織;

(iii)上載、刊登、以電子郵件或以其他方式發送、提供或以其他方式傳輸違反任何所有權或知識產權(包括但不限於任何一方的專利、商標、商業秘密、版權)的任何內容;

(iv) 上載,刊登、以電子郵件發送、提供或以其他方式傳輸任何未經准許之廣告、宣傳材料、「垃圾郵件」、「濫發郵件」、「連鎖信」、「層壓式計劃」或以其他形式招攬業務,惟經本公司書面明確准許的宣傳材料或廣告除外;

(v) 上載,刊登、以電子郵件或以其他方式發送含有軟件病毒或足以干擾、損壞或限制本網站及/ 或電腦軟件或硬件或相關電訊設施之其他電腦編碼、文檔或程式之內容;

(vi) 干擾或中斷服務、伺服器或藉以提供服務之網絡,或未能遵守此等網絡之要求、程序、政策或規定;

(vii) 收集或儲存其他用戶之個人識別資訊。

9.2 閣下明白本網站並無義務事先對內容進行篩選,但本網站有權(但沒有義務)自行酌情決定拒絕或刪除可透過服務提供之任何內容。在不影響上述權利的前提下,本網站有權刪除其認為違反條款及條件或其認為在其他方面欠妥的內容。

 

  1. 1 連結網站

10.1 我們的網站中的若干連結(包括超連結)將引領閣下離開我們的網站。連結僅為閣下便利提供,而包括任何連結不意味我們對連結網站、其營運商或其內容的支持或認可。我們不就我們的網站以外的任何網站內容負責。

 

  1. 知識產權

11.1 本網站上所有內容、用戶內容、設計、文字、圖像及其他材料的知識產權權利,及其選取或安排由我們擁有、控制或獲許可。嚴禁任何未經事前書面批准的授權使用。

11.2 本網站中所有商標、產品名稱及公司名稱或標誌為本公司的財產或其各自擁有人的財產。我們並無就使用任何該等商標、外觀、產品名稱、公司名稱、標誌或稱號給予批准,而該等使用或會構成侵犯持有人的權利。

 

  1. 一般事項
  2. 本公司有權隨時修改本條款及條件,而無須事前通知。如有任何爭議,本公司的決定為最終的決定。

12.2 倘若本條款及條件有中文譯本,如中、英文本之文義有異,應以英文本為準。

12.3 我們高度重視私隱問題。我們的私隱政策涵蓋我們使用閣下提供的任何資料。使用我們的服務,即代表閣下同意我們可根據我們的私隱政策收集、儲存及使用有關閣下的資料。 閣下確認及同意受我們的私隱政策條款所約束。

12.4 我們保留權利可全權酌情拒絕用戶進入我們的網站或其任何部分,而毋須作出通知,並可拒絕向任何違反此等條款及細則的用戶提供我們的服務。

12.5 如未經我們的書面同意,閣下不得轉讓或以其他方式處理此等條款及細則規定的全部或部分閣下權利及義務。

12.6 此等條款及細則載列各方的完整協定及諒解,並取代所有有關此等條款及細則的標的事項的先前口頭或書面協定、諒解或安排。任何一方均無權依賴此等條款及細則並無載列的任何協定、諒解或安排。

12.7 此等條款及細則受香港生效的法律管轄。閣下同意受香港法院的專有管轄權管轄。倘若本協議中任何部份在法律上不能執行,則該部份會於法律容許的最大可能範圍內生效,而其他部份則維持完全效力及作用。

12.8 由於閣下使用或被指稱使用本網站或本網站內容或因閣下違反本協議所引起的任何索償、訴訟或索求,包括但不限於合理法律及會計費用,閣下同意代我們抗辯,向我們賠償及使我們、我們的董事、職員及代理人免於損害。

  

  1. 優惠細則及條款

13.1 我們提供的促銷代碼或優惠券只適用於透過我們網站一次性的購物,並受細則及條款所約束。

13.2 促銷代碼或優惠券既不退款,也不能兌換現金。任何剩餘未使用的金額將被作廢。

13.3  優惠碼不適用於任何正價書籍節日限定產品寄賣產品

13.4 我們保留終止或更改上述優惠的權利。如有任何爭議,我們的決定將是最終及具決定性。

13.5 Luxor 會員回贈不可與優惠代碼折扣同時使用。

 

TERMS AND CONDITIONS

We are Luxor Global Foodage Limited (collectively referred to as "we", "the company" or "Luxor") and we own and operate the site www.luxor-hk.com (collectively referred to as "our site" or "luxor-hk.com"). Our site offers a convenient way to shop online over the Internet, including by using our applications and also provides one-stop home delivery services (referred to as “services”).

Please read the following terms and conditions carefully before using our site. By using our site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them. We may revise these terms and conditions from time to time by updating this posting. The revised terms will take effect when they are posted.

 

  1. Registration 

1.1 You are required to register with us when you use our services or place an order. By registering you are making a statement, upon which we are entitled to rely, that you are aged 18 years or above and capable of forming a legally binding contract.

1.2 Where you are required to register, you must:

(i)   provide us with accurate, complete and updated registration information;

(ii)  safeguard your user name and password

1.3 You must inform us immediately of any changes to the information that you provided so that we can communicate with you effectively.

 

  1. Order

2.1 When you place an order, the prices charged are those applicable on the day you order. You cannot cancel an order once it has been submitted, even if our acceptance or rejection of your order is still pending.

2.2 All products on luxor-hk.com are listed in Hong Kong Dollars.

2.3 Our system will generate an email to the email address registered by customer to confirm that we have received your order. Such confirmation does not constitute a promise of delivery of order items.

2.4 We reserve our right not to accept or cancel an order for any reasons at our sole discretion, including without limitation:

(i) no sufficient stock to deliver the products you have ordered;

(ii) no delivery can be arranged for your area; or

(iii) one or more of the products you ordered was listed at an incorrect price due to a human or computer error or an error in the pricing information provided by the supplier.

 

  1. Payment

3.1 The company accepts AlipayHK, WeChat Pay HK, FPS, VISA, MasterCard, American Express. Orders will be charged in Hong Kong dollars. The minimum purchase amount is HK$10 to cover associated administrative charges.

3.2 We use a third party payment processor, PayPal Express Checkout Shopify Payments to process online transactions. When you place an order, you agree and accept that your credit card information will be collected, processed, and kept by PayPal Express Checkout  Shopify Payments subject to its terms and conditions. You agree and accept that you are solely and exclusively responsible for any losses incurred or sustained by you in making a credit card transaction, and in no event shall any such losses in whole or in part be borne by us.

3.3 We do not collect or keep your credit card information. If you choose to save your credit card information for express checkout, you agree and accept that the information will be encrypted and stored by the third party payment service providers.

3.4 If the order is cancelled by us for any reason, if you have already made any payment, we will credit the equivalent amount to your payment account.

3.5 The company reserves the right to change the payment terms for any order without prior notice.

3.6 Products and prices displayed on our site are for reference only and are subject to alteration or modification at the time of actual transaction.

 

  1. Delivery 

4.1 We offer FREE delivery (single location only) for purchases over HK$550 net after using promotion code. For orders under HK$550 after using promotion code, a delivery charge of HK$55 per each order shall apply.

Order Net Total (after using promotion code) 

Delivery Charge 

Under HK$550

$55

Over HK$550

Free

4.2  For delivery address without elevators, the delivery staff may require the customer to pick up products at the ground floor of Tong Lau / the gateway of the village.  If needed to deliver to your address, we may offer service up to 5th floor with surcharge.  A delivery surcharge may be collected by delivery staff when you receive the goods.

You must indicate when check-out if delivery address is not supported with elevator. Luxor reserves the right to collect surcharge without prior notice.

4.3 Delivery services shall delay when typhoon signal, a red or black rainstorm warning is hoisted; or such other weather conditions whereby delivery is considered unsafe. In this event, you will be contacted to re-schedule delivery time.

4.4 Delivery Area

Available Area

Unavailable Area

Hong Kong Island, Kowloon, New Territories
and designated outlying islands

- If elevator is not available at delivery
address: Please indicate when check-out,
Luxor reserves the right to charge
additional costs without prior notice.

- If delivery address is Tong Lau, Village,
Village Houses: the courier will further
confirm the pick up point with the customer

- If courier van cannot reach the address
directly: Only drop off at carpark or village
gate.

(1) Tung Chung, Ma Wan and Discovery Bay Lung Kwu Tan, Lok Ma Chau, Lau Fau Shan, Mai Po, Sha Tau Kok, Lo Wu, Fanling Ping Che (including Ta Kwu Ling), Man Kam
To, Tai Po – Plover Cove (Including Luk Keng), Tai Po Lin Au, Sai
Kung – Pak Tam Chung (including Hoi Ha Wan), Sai Kung – Yung
Shue O, Clear Water Bay – Po Toi O, Clear Water Bay – Tai Miu,
Shatin - Sheung Wo Che/Ha Wo Che, Shatin - Fa Sam Hang,
Temple Hill, Lei Yue Mun Praya Road, and other Outlying
Islands under out of ‘Available Area’,

(2) Restricted districts (Airport, Container Ports, Terminals),
central warehouses, receiving department of hotels and areas
that vans cannot access,

(3) Areas require parking fee,

(4) All country parks.

4.5  We currently provide delivery service on Monday to Sunday (except public holidays)  from 10:30 to 18:00.

4.6 We currently do not make deliveries to the following areas: (1) Outlying islands, (2) Restricted districts and areas that vans cannot access or require parking.

4.7 We will deliver the products ordered by you to the address you give us for delivery at the time you make your order through our staff or a third party provider. You shall accept the products yourself (except where you have specifically instructed us to leave your delivery outside the door or at the concourse - missing delivery under such circumstances shall be at your own risk) when the products are delivered to the address you give us for delivery. You agree and accept that we are entitled, at our option, to charge additional costs or cancel your order in the event of your failure to accept delivery for whatever reasons.

4.8 It is your responsibility to inform Luxor immediately of any changes to your delivery address or preferred delivery time slot after placing order.

4.9 You will become the owner of the product(s) you have ordered when they have been delivered to you. Once product(s) has been delivered to you, they will be held at your own risk and we will not be liable for the loss or damage.

 

  1. Refund & Replacement

5.1 If you find your product(s) in situations listed below, you can request replacement of specific product(s) within 3 working days after delivery:

(i) Breakage/ Incomplete product package

(ii) Quality issue

(iii) Short-shipment or wrong delivery

5.1.1 You are required to provide proof for approval of any request (stated in clause 5.1) as below:

(i) provide valid proof of purchase from luxor-hk.com; and

(ii) send photos of the concerned item(s) to us via email / instant messaging software.

5.1.2 We will arrange replacement of equivalent product within 7 working days upon approval of any request listed above (stated in clause 5.1). If the specific item is out of stock, we will credit the equivalent amount of Luxor point into your Luxor account.

5.1.3 We do not accept returns of fresh and frozen goods due to their perishable nature. If your order is returned to us because of an incorrect address provided or refusal of delivery when shipped according to our terms and conditions, we cannot guarantee the condition of the returned goods, must dispose of the contents, and you will not be refunded. In the event an order is delivered late due to an incorrect address or if you are unable to retrieve on the delivery date without prior notification and thawing/damage occurs, you will not be refunded.

5.1.4 All refund will be credited into your payment account. Refund takes approximately 10 -20 business days. Once issued, a refund cannot be canceled.

 

  1. Title

6.1 All risks in the product(s) shall pass to you upon delivery but Luxor shall retain title in the products until full payment has been received.

 

  1. Force Majeure

7.1 If the performance by Luxor of its obligations relating to the services it supplies on this site is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the Government of the Hong Kong Special Administrative Region or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Luxor), Luxor shall be excused from such performance to the extent of such prevention.

 

  1. Disclaimer

8.1 We do not represent or warrant that access to our site (including using our applications or software), or any part of it, will be uninterrupted, reliable or fault-free.

8.2 We do not represent or warrant to you that our site or any of its contents will be accurate, complete or reliable.

8.3 We do not represent or warrant that:

(i) any services (whether or not provided by us) will be provided with due care and skill; or

(ii) any merchandise (whether or not provided by us) will be of merchantable quality or will be fit for any purpose (even if that purpose has been previously notified to us).

8.4 You agree that no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Any information which you transmit to us is transmitted at your own risk.

8.5 To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of:

(i) any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our site (including using our applications or software) or any information on our site;

(ii) the unavailability of our site (or any part of it), merchandise or services;

(iii) any delay in providing, or failure to provide or make available, merchandise or services, or any negligent provision of merchandise or service;

(iv) any merchandise not being of merchantable quality or fit for their intended purpose; or

(v) any misrepresentation on or relating to our site, the merchandise or the services.

8.6 Save as required by law:

(i) we will not be liable to you for any indirect or consequential loss, damage or expenses, including loss of profits, business or goodwill, arising out of any problem you notify to us, and

(ii) we will have no liability to pay you any money by way of compensation except otherwise specified in these terms and conditions.

8.7 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase merchandise from our site. We make no representation and accept no liability in respect of the export or import of the merchandise you purchase.

8.8 You agree that each of these limitations is reasonable with regards to the nature of our site and in particular given that when you purchase merchandise through our site you will enter into a separate contract with the supplier in each case.

8.9 None of the above exclusions shall affect any statutory rights which are not capable of being excluded. However, in such case our obligation, where permitted by law, will be limited to the resupply of our services or the merchandise to you.

8.10 "Under the law of Hong Kong, intoxicating liquor must not be sold or supplied to a minor in the course of business."

  1. Warranties

9.1 You undertake that you will not use our site to:

(i) upload, post, email, offer or otherwise transmit any contents of which you have no right (either proprietary, contractual, or fiduciary) to transmit or which is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory or otherwise objectionable;

(ii) impersonate any person or entity by way of transmitting any forged or manipulated contents through the use of any services.

(iii) upload, post, email, offer or otherwise transmit any contents that infringe any proprietary rights or intellectual property rights including, without limitation, patent, trademark, trade secret, copyright of any party;

(iv) upload, post, email, offer or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except such advertisements or promotional materials expressly authorized by us in writing;

(v) upload, post, email or otherwise transmit any contents that contain software viruses or any other computer code, files or programs that would interrupt, destroy or limit the functionality of our site and/or computer software or hardware or telecommunications equipment constituting them;

(vi) interfere with or disrupt the services or servers or networks through which the services are provided, or disobey any requirements, procedures, policies or regulations of such networks;

(vii) collect or store personally identifiable information about other users.

9.2 You acknowledge that our site does not have any obligation to pre-screen contents, but our site has the right (but not the obligation) in its sole discretion to refuse or remove any contents that is available via the services. Without limiting the said right, our site has the right to remove any contents that, in its opinion, violate the terms and conditions or are otherwise, in its opinion, objectionable.

 

  1. Linked Websites

10.1 Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We are not responsible for the content of any website outside our site.

 

  1. Intellectual Property

11.1 All intellectual property rights in the content, user content, design, text, graphics and other materials on our site, and the selection or arrangement thereof are owned, controlled or licensed by or to us. Any unauthorized use without our prior written permission is strictly prohibited.

11.2 All trademarks, product names and company names or logos used in our site are our property or that of their respective owners. No permission is given by us in respect of the use of any such trademarks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder's rights.

 

  1. General

12.1 We may revise these terms and conditions at any time without prior notice. If any dispute arises, the company’s determination shall be final.

12.2 Where these terms and conditions are available in Chinese, the English version is the governing version and shall prevail whenever there is a discrepancy between the two versions.

12.3 We take privacy issues seriously. Our privacy policy statement covers our use of any information you provide. In using our services, you agree that we may collect, store, and use information about you in accordance with our privacy policy statement. You acknowledge and agree to be bound by the terms of our privacy policy statement.

12.4 We reserve the right at our sole discretion to deny users access to our site or any part of our site without notice and to decline to provide our services to any user that is in breach of these terms and conditions.

12.5 You shall not assign or otherwise deal with its rights and obligations under these terms and conditions, whether in whole or in part without our written consent.

12.6 These terms and conditions set forth the entire agreement and understanding of the parties and supersede all prior oral or written agreements, understandings or arrangements relating to the subject matter of these terms and conditions. Neither party shall be entitled to rely on any agreement, understanding or arrangement that is not expressly set forth in these terms and conditions.

12.7 These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of Hong Kong courts. If any part of this agreement is held to be unenforceable, the unenforceable part shall be given effect to the greatest extent possible and the remainder will remain in full force and effect.

12.8 You agree to defend, indemnify, and hold harmless us, our officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of our site or the content or your breach of this agreement.Whenever necessary, $1 per each paper shopping bag each will be charged in accordance to the Hong Kong regulation.

  

  1. Terms and Conditions for Promotions

13.1 Promotion code or coupon offered by us shall only be applicable to one-off purchase at our site subject to special terms and conditions.

13.2 Promotion code or coupon is neither refundable nor redeemable for cash. Any unused amount will be forfeited.

13.3 Promotion code is not applicable to selected items on booksseasonal items, and consignment items.

13.4 We reserve the right to terminate or vary the above offers. In the event of any dispute, our decision shall be final and conclusive.

13.6 Luxor member offer cannot be applied together with the offers under promotion code.